More trials activated, less silent churn.Your lifecycle on autopilot.
Onboarding that takes every user to first value, support that deflects repetitive tickets, risk signals caught before cancellation, and expansion captured at the right moment — without scaling your customer success team.
Where your SaaS growth leaks out
The problem is rarely getting sign-ups — it's what happens next. These are the leaks that flatten MRR in most SaaS products.
Trials that sign up and never activate
The user creates the account, gets lost in setup, and never reaches first value. Without activation there's no conversion, no matter how much traffic you drive.
Support drowning in repetitive tickets
The team answers the same 'how do I X?' — already in the docs — over and over. Time that should go to at-risk accounts goes to how-tos instead.
Silent churn
Usage drops week over week, the champion leaves the company, the card is about to expire — and nobody notices until the cancellation lands. By then it's too late.
Unqualified sign-ups
Sales chases everyone who leaves an email and burns hours on people who were never going to pay, while the product-qualified leads with real intent go cold without follow-up.
Expansion nobody captures in time
The account hit its plan limit, added seats, asked for a higher-tier feature — clear upsell signals that pass by without anyone acting on them.
Involuntary churn from failed payments
Declined cards and unmanaged renewals cancel accounts that actually wanted to stay. It's revenue lost to a purely operational problem.
AI agents for your product lifecycle
Connected to your product, CRM, and billing, acting on real-time usage signals.
Activation & onboarding agent
Guides every new user or trial toward first value: answers setup questions inside the product, suggests the next step based on their progress, and shortens time-to-value.
Qualification (PQL) agent
Scores each sign-up and demo request by real usage and intent, routes product-qualified leads to sales with their context, and leaves the rest in a self-serve flow.
Product support agent
Resolves tier-1 tickets straight from your documentation and knowledge base, answers how-tos instantly, and escalates bugs to your team with full context.
Expansion & upsell agent
Detects usage signals — plan limits, new seats, higher-tier features — and proposes the upgrade at the right moment, with the right argument for that account.
Anti-churn retention agent
Watches risk signals — usage drops, champion departure, negative sentiment — and intervenes with win-back sequences before the cancellation arrives.
Billing & dunning agent
Handles failed payments, reminds about renewals, and makes card updates easy to eliminate the involuntary churn that cancels healthy accounts today.
Results in your activation, retention, and NRR
In SaaS, growth is won in activation, retention, and expansion — not just acquisition. Lifecycle automation moves exactly those levers without doubling the customer success team.
+25%
trial activation
-30%
tier-1 tickets to the team
-20%
avoidable churn
+15%
net revenue retention
Connected to your product stack
How we implement it in your product
Lifecycle diagnosis
We analyze your activation funnel, ticket volume, churn signals, and expansion opportunities to see which lever moves the most MRR.
Design on your product events
We design the flows on top of your real usage events and health score, with the activation, risk, and expansion criteria specific to your product.
Launch
We integrate product, CRM, and billing via API, test with real cohorts, and tune with your customer success team.
Continuous optimization
We measure activation, deflection, churn, and NRR, and refine thresholds and sequences month after month.
SaaS company cases
Self-serve B2B SaaS · illustrative case
The problem
Plenty of sign-ups but low activation: most trials never reached first value.
The solution
Product-event-driven onboarding agent and a qualification agent routing PQLs to sales with context.
+25% trial activation and a sales team focused only on accounts with real intent.
SaaS platform with overloaded support · illustrative case
The problem
The support team drowned in repetitive how-tos and couldn't get to at-risk accounts.
The solution
Product support agent over the documentation and an anti-churn agent watching the health score.
30% fewer tier-1 tickets and early detection of at-risk accounts before cancellation.
SaaS teams that already automated
"We had plenty of traffic and too little activation. Product-driven onboarding completely changed trial conversion."
Nicolás F.
Head of Growth, B2B SaaS
"The support agent eats the how-tos and my team finally spends its time on the accounts at risk of leaving."
Valentina R.
Customer Success Lead
"Catching churn by usage signals instead of by the cancellation let us save accounts we used to lose without noticing."
Sebastián M.
SaaS co-founder & CEO
Guide: activate more trials and stop churn with AI in 30 days
The framework we use to raise trial activation and reduce avoidable churn in SaaS products, lever by lever.
SaaS companies' frequent questions
Every unactivated trial and every account that leaves is MRR that doesn't come back
Book a free 30-minute call. We'll analyze your activation funnel, support load, and churn signals and tell you exactly which lever to move first — and what MRR impact to expect.