Every stock question answered, every customer who returns.Your store sells beyond the counter too.
Instant availability and size questions, holds and click & collect without errors, loyalty that reactivates your customer base, and orderly after-sales — so your floor staff sells instead of answering the phone.
What loses sales for your store
Customers decide in minutes and buy where they get an answer. These are the sales leaks brick-and-mortar stores most often ignore.
Stock questions not answered in time
Someone asks on WhatsApp whether you have a product in their size or color. Reply an hour later and they've already bought it at a store that answered instantly.
Foot traffic that isn't followed up
Many walk in, ask, and leave without buying. Nobody captures that interest or gives them a reason to return, and that visit is lost forever.
A dormant loyalty program
You have a base of customers who already bought, but nobody reactivates it with news, promotions, or repeat purchase. It's your most profitable asset, untapped.
Floor staff tied to repetitive questions
Prices, hours, availability, and product location consume the team, which should be closing sales with the customers present.
Holds and click & collect by hand
Holding a product, coordinating pickup, and notifying when it's ready are tracked in papers and scattered chats, with errors and annoyed customers.
Disorganized after-sales
Exchanges, warranties, and repair status with no clear process. Every question becomes a manual search and a waiting customer.
AI agents for your store
Connected to your inventory, POS, and loyalty program, serving and selling around the clock.
Stock & availability agent
Instantly answers on WhatsApp whether a product is available, in which size, color, and location, checking your real-time inventory and guiding the customer to purchase.
Hold & click-and-collect agent
Holds the product, coordinates in-store pickup, and notifies the customer when it's ready, with no papers or errors, turning the online question into an in-store sale.
Loyalty & clienteling agent
Reactivates your customer base with news, promotions, and repeat purchase based on their purchase history, birthday, and preferences, turning one-time buyers into regulars.
Catalog & promotions agent
Reports active promotions, new arrivals, and availability, and guides the customer to the right product based on what they're looking for, inside and outside store hours.
After-sales & warranty agent
Handles exchanges, warranties, and repair status with a clear process, resolving the question without the customer waiting at the counter.
Reviews & experience agent
Requests a Google review from satisfied customers after purchase and gathers feedback to improve the store experience at exactly the right moment.
Results in your conversion and repeat business
A store loses sales to unanswered questions, unfollowed traffic, and a dormant customer base. Automation captures the sale and reactivates repeat business without adding floor staff.
< 1 min
stock-question response
+22%
repeat purchase with loyalty
+18%
questions converted to sales
10 h
freed weekly for floor staff
Connected to your store's tools
How we implement it in your store
Sales diagnosis
We analyze your stock questions, traffic conversion, and repeat business to find where sales and customers are lost.
Design on your inventory
We design questions, holds, and loyalty with your catalog, per-location inventory, and promotions.
Launch
We integrate WhatsApp, your POS, and your loyalty program, test with real customers, and train the floor staff.
Continuous optimization
We measure question conversion, repeat business, and after-sales, and tune the flows month after month.
Retail store cases
Fashion store with several locations · illustrative case
The problem
Stock and size questions on WhatsApp answered late and a customer base left unreactivated.
The solution
Stock agent with per-location inventory and a loyalty agent reactivating repeat purchase.
Response in seconds, +18% question conversion, and +22% repeat purchase in two months.
Electronics store · illustrative case
The problem
Floor staff overloaded with repetitive questions and holds handled by hand with errors.
The solution
Catalog agent answering availability and prices and a hold agent with click & collect.
Floor staff freed to sell and error-free holds that end in purchase.
Stores that already automated
"We lost sales by not answering in time whether we had a size. Now the agent replies instantly from inventory and those sales stay with us."
Carolina B.
Fashion store manager
"We had a huge dormant customer base. Reactivating it with repeat purchase and promotions opened sales we weren't even chasing."
Andrés P.
Multi-brand store owner
"The floor staff no longer lives answering prices and hours; now they sell. You can see it in the average ticket."
Lucía R.
Retail supervisor
Guide: convert more questions and reactivate your customer base in 30 days
The protocol we use to answer stock instantly, convert more traffic, and reactivate repeat purchase in retail stores.
Retail stores' frequent questions
Every unanswered question and every customer who doesn't return is a sale walking to another store
Book a free 30-minute call. We'll analyze your stock questions, conversion, and repeat business and tell you exactly how many sales you're losing — and how to capture them.