Carts recovered, orders tracked, customers who buy again.Your online store sells beyond checkout too.
Abandoned-cart recovery, 'where's my order' answers, fast returns, and automatic repeat purchase — so your team scales campaigns instead of answering the same ticket a hundred times.
Where your sales leak in your online store
Traffic is expensive and most people don't buy on the first visit. These are the leaks that flatten most ecommerce revenue.
Abandoned carts that don't get recovered
Most of your visitors add to cart and leave without buying. Without timely, personal recovery, that purchase intent — the hottest you have — cools off and is lost.
The 'where's my order?' drowning support
A large share of your tickets are customers asking about their shipment status. Your team answers the same thing all day instead of handling the questions that sell or retain.
Slow returns and exchanges
A confusing return process generates negative reviews and customers who don't come back. Every mishandled RMA costs reputation and repeat purchase.
Pre-purchase product questions unanswered
The customer hesitates between two models, asks about size or compatibility, and gets no timely answer. That sale, one message away from closing, is lost.
One-purchase customers
You invested in acquiring the customer, they bought once and never returned. Without repeat purchase or cross-sell, your acquisition cost isn't recouped and LTV stays flat.
Support collapsed at campaign peaks
During hot sale, black friday, or the holidays, volume spikes and support can't keep up. Late replies mean lost sales exactly when it matters most.
AI agents for your online store
Connected to your platform, payment gateway, and couriers, selling and serving around the clock.
Cart-recovery agent
Re-engages cart abandoners on WhatsApp with a personal, timely message, resolves the doubt that stalled the purchase, and closes the sale that was already underway.
Order-status (WISMO) agent
Instantly answers 'where's my order?' with real tracking and proactively notifies at each shipping milestone, taking support's most repetitive ticket off its plate.
Returns & exchanges agent
Handles the RMA end to end: validates the policy, generates the label, coordinates pickup, and keeps the customer informed, turning friction into a good experience.
Product-advisor agent
Resolves size, compatibility, and model-comparison questions before purchase, recommends the right product, and reduces the friction that stalls checkout.
Repeat-purchase & cross-sell agent
After delivery, suggests complementary products, reminds of consumable replenishment, and reactivates the customer at the right moment to lift LTV.
Reviews & reactivation agent
Requests reviews from satisfied customers and reactivates inactive ones with the right offer, turning one-time buyers into recurring customers.
Results in your conversion and LTV
An ecommerce leaves money in carts it doesn't recover, support drowning in WISMO, and customers who don't return. Automation recovers the sale and lifts repeat purchase without expanding the support team.
+15%
carts recovered
-50%
order-status tickets
+25%
repeat purchase with cross-sell
3x
faster response at peaks
Connected to your ecommerce stack
How we implement it in your online store
Funnel diagnosis
We analyze your cart-abandonment rate, WISMO ticket volume, returns, and repeat purchase to see which lever moves the most revenue.
Design on your platform
We design recovery, after-sales, and repeat purchase on your platform, shipping and return policies, and catalog.
Launch
We integrate WhatsApp, your platform, gateway, and couriers, test with real orders, and tune with your team.
Continuous optimization
We measure cart recovery, WISMO deflection, returns, and repeat purchase, and tune the flows month after month.
Online store cases
Fashion ecommerce on Shopify · illustrative case
The problem
High cart-abandonment rate and support overwhelmed with order-status questions.
The solution
Cart-recovery agent on WhatsApp and a WISMO agent with proactive tracking.
+15% carts recovered and half of status tickets resolved without human support.
Consumables online store · illustrative case
The problem
One-purchase customers and slow returns that generated negative reviews.
The solution
Repeat-purchase agent reminding of replenishment and a returns agent speeding up the RMA.
+25% repeat purchase with cross-sell and a notable improvement in reviews.
Ecommerce brands that already automated
"Recovering carts on WhatsApp with a message that resolves the doubt changed our conversion. It was the hottest sale we had and we were letting it go."
Mariana C.
Fashion ecommerce founder
"Support lived answering where each order was. Now the agent handles it alone and the team serves what actually sells."
Tomás R.
Head of Ecommerce
"Automatic repeat purchase lifted LTV without spending more on ads. It was like finding revenue we already had and weren't collecting."
Valeria S.
Online store owner
Guide: recover carts and lift your repeat purchase with AI in 30 days
The framework we use to recover abandoned carts, unload WISMO support, and increase repeat purchase in online stores.
Online stores' frequent questions
Every abandoned cart and every customer who doesn't return is revenue you already paid for in ads
Book a free 30-minute call. We'll analyze your cart abandonment, support load, and repeat purchase and tell you exactly which lever to move first — and what revenue impact to expect.